Computer Services and Repair in Gainesville, Georgia
770.535.0890
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"NNT has been our IT company for the past 2 years now, and I must say that I am truly happy with their service thus far. They have been with us during a very stressful time when we implemented our new Practice Management Software as well as our Electronic Medical Records System. They not only provided us with a “take charge attitude” when helping us implement these technologies but helped keep the software vendors in check, often acting on our behalf, insuring that we were not being taken advantage of. The cost of support, even though we initially thought it was high, has proven to be one of our best decisions we have made. NNT has fixed, and prevented so many problems that I am sure I wasn’t even aware of. With NNT doing what they do has enabled our system to stay up and running since it was implemented over 2 years ago without a single major event, this allows our Doctors to care for more patients while providing the best health care possible to our patients."
NNT’s prompt and friendly customer service is one of the best I have ever dealt with. The knowledge of their staff is absolutely superb. Our company has greatly benefited since NNT took over our computer network. Before NNT we always seemed to have the same problems over and over again that never seemed to get fixed and we always felt like we were paying a bill that had too many hours on the same problem. With NNT that changed, we call them with a problem and it gets fixed the first time. One thing I am really impressed with is their ability to often fix problems before I even know about it, due to them watching our network 24/7. This gives me peace of mind that my critical company data is secure, protected and accessible at all times. Having NNT support our business has kept this business moving forward and I would truly recommend them to anyone.
NNT has been with us since the start of our company, I truly feel that I hired a business partner as appose to a computer support company. Since we started with NNT they have not only advised us on key critical decisions in the planning of our new company but they have proven to us that they mean what they say. The system that they advised us on and then implemented is now probably the backbone or our company, without it I don’t know what we would do. Since this technology has become such key piece to the success of our company, I have peace of mind that NNT is taking care of it. NNT’s down to earth conversations, easy to contact, attention to detail, fast response, care of business and Make it work attitude is just some of the reasons why I would recommend them to any person or company, small or large. 100% uptime is also a pretty good reason as well.
Buford City School System contacted NNT Solutions presenting email and network issues stemming from a failed Domain Controller migration from Windows 2000 Server to Windows 2003 Server during which the domain global catalog was lost. This issue kept us from being able to process email and created various other network issues. After contacting NNT Solutions and speaking with Michael, I was put into contact with Steve Moore to discuss the issue. After agreeing upon a price, Steve began immediately diagnosing the cause of the issue via remote connection without a break in work at the end of the normal business day. I left from work at around 8:15pm Friday evening with Steve continuing to work. I received a couple more informational phone calls from Steve after my departure from work and left the issue solely in his hands. We spoke again Saturday morning when I learned that Steve had worked on into the very early hours of Saturday morning until he had the problem corrected. The guys at NNT Solutions were “no-hassle” from the very beginning. They successfully and satisfactorily diagnosed and corrected the issue we were having in a manner that will prompt Buford City Schools to discuss future technical support details with NNT Solutions.
Thank you,
NNT has been part of the JOA team for the past 3 years now. JOA’s success as the premier boat dealer in all of Georgia is in part due to what NNT has done for us. Before NNT we had a misconception that the computer guy was simply here to fix computer problem as they happened. And because of this misconception we soon realized that we had out grown not only our computer guy but our entire computer network. There wasn’t a day that went by that either our server was down or one of our 4 locations couldn’t access our critical dealership software. Which probably cost us more money and customers then we will probably ever know. Now JOA is beyond all that and as one of the Top dealers in all of North America I feel that NNT has been part of that success, from there complete overhaul of our infrastructure to their proactive services, to the response to all of our critical issues, NNT is truly an asset to this organization.
We have been Utilizing NNT for the last 13 months. I love the Personal aspect of their staff, knowing who you will be dealing with to resolve issues is important to us. It is a great deal of relief working with a company that truly understands our business and takes ownership of the success of our business. NNT constantly strives to keep us operational at all times and is consistently looking at ways to improve our system. NNT is our one source for all technology questions, problems and concerns. They will do this even if the problem is not even related to them; they will take ownership of the problem and find someone for us to get the problem resolved. NNT truly is a part our Atlanta Inboard team…
We are very pleased with NNT’s friendly and do whatever it takes attitude to get the job done. One example was when we had a major need for remote connectivity and centralized secure document access. They not only solved this problem by Implementing a Small Business Server, but then exceeded our expectations by showing us other ways to fully utilize this technology, like accessing company contacts, our company calendar and outlook email from our cell phones. NNT always seems to go above and beyond our expectations, whether it is there rapid response to critical problems or their willingness to help-us with even the smallest of issues. I would recommend NNT to any company that truly values service, and attention to detail.
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