Network Monitoring & Management
NNTWatch+/NNTGuard+ handles routine maintenance and monitoring functions on your network. This includes:
- Monitoring and escalating alerts 24/7
- Reviewing backups
- Defragmenting the hard disk
- Deleting temporary files
- Preventing viruses
- Reducing spam
In addition, we offer packages that include remote 24/7 remediation on your servers. With all interactions occurring between you or your designated engineers and our on-call staff, this delivery method allows you to focus your valuable and costly resources on high-end projects and on-site work. All services will be delivered as if you did the work yourself, allowing you total control over policies, procedures, computer access, and day-to-day NOC operations.
Monitoring Services Available
Because every organization’s needs are different, NNT lets you select the services that are right for you. Whether you just want basic monitoring (NNTWatch) or a more comprehensive package, like one of our managed services plans (service agreements), NNT can customize a solution that is right for you.
NNTWatch+/NNTGuard+ Gold – Comprehensive 24/7 Maintenance Package For Desktops and Servers
Preventative Maintenance for Desktops Includes:
- Patch management
- Temp file deletion
- Disk defragmentation
- Asset/inventory reporting
Preventative Maintenance for Servers Includes:
- 24/7 monitoring
- Patch management
- Preventative maintenance for Exchange/Active Directory
- SOPs for correction before escalation
NNTWatch+/NNTGuard+ Platinum – Comprehensive 24/7 Maintenance and Remediation for Servers
Preventative Maintenance for Desktop Includes:
- Everything in the Gold Package
- PLUS — Remote troubleshoot and fix (alert and resolution)
- PLUS — Move/add/change users or groups
Every NNTWatch+/NNTGuard+ Package Includes:
- Maintenance services — patching, spyware, antivirus, and preventative tasks
- Monitoring, alerting and escalation — after business hours or 24/7
- Up/down alerting in network devices
Our preventative maintenance component helps keep your company’s hardware and servers running at peak performance 24/7. By defragmenting hard disks, deleting temporary files and preventing viruses and spam, we can help prevent most problems before they occur. But since we monitor your servers around the clock, our NNT on-call staff is alerted to any issues that occur and are usually able to resolve problems before they interfere with the end-user’s experience.
This improves your company’s end-user performance with fewer interruptions. Whether you are looking to augment your own network operations center or to outsource it completely to us, NNT Solutions NNTWatch+ and NNTGuard+ is the perfect solution.
If you would like more information about our monitoring solutions, please contact us online or give us a call.