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| Remote Monitoring & Management |

Our Affordable, scalable, network monitoring service allows you to provide a comprehensive, high-end Remote Network Monitoring & Management (RMM). augment your own capabilities.

NNTWatch+ / NNTGuard+ Network Operations Center (NOC) handle routine maintenance and monitoring functions, including:

  • Monitoring and escalating alerts 24/7
  • Reviewing backups
  • Defragmenting the hard disk
  • Deleting temporary files
  • Preventing viruses
  • Reducing spam

In addition, we offer packages that include remote 24/7 remediation on your all or some of your servers. With all interaction occurring between you or your designated engineers and our NOC or On-Call staff, this delivery method allows you to focus your valuable and costly resources on high-end projects and on-site work. All services will be delivered as if you did the work yourself, allowing you total control over policies, procedures, computer access and day-to-day NOC operations.

Monitoring Services Available

Because every organization’s needs are different, NNT offers you a choice, so you can select the service that’s right for you.   Whether you just want a basic monitoring (NNTWatch) or a more comprehensive package, like one of our managed services plans (service agreements), NNT can customize a solution that is right for you.

  • for more information about our manage service plans, click hear to read more

NNTWatch+/NNTGuard+ Gold – Comprehensive 24/7 Maintenance Package For Desktops and Servers

Preventative Maintenance for Desktop includes:

  • Patch management
  • Antivirus/antispyware
  • Temp file deletion
  • Disk defragmentation
  • Asset/inventory reporting

Preventative Maintenance for Servers includes:

  • 24/7 monitoring
  • Patch management
  • Antivirus/antispyware
  • Preventative maintenance for Exchange/Active Directory
  • SOPs for correction before escalation

NNTWatch+/NNTGuard+ Platinum – Comprehensive 24/7 Maintenance and Remediation for Servers

Preventative Maintenance for Desktop includes:

  • Everything in Gold package Preventative Maintenance for Server includes:
  • Everything in Gold package
  • PLUS — Remote troubleshoot and fix (alert and resolution)
  • PLUS — Move/add/change users or groups

Every NNTWatch+/NNTGuard+ package includes:

  • Maintenance services — patching, spyware, antivirus and Preventative tasks
  • Monitoring, alerting and escalation — after business hours or 24/7
  • Up/down alerting in network devices

Why NNTWatch+/NNTGuard+?

Our preventative maintenance component helps keep your Company’s hardware and servers running at peak performance 24/7. By defragmenting hard disks, deleting temporary files and preventing viruses and spam, we can help prevent most problems before they occur. However, since we monitor your servers around the clock, our NNT On-Call staff members are alerted to any issues that may occur, and resolution is typically completed before you or the end-users ever knew that there had been a problem.

This improves your company’s end-user performance with less interruption of their daily business as well as your reputation to your boss for keeping his business up and running. Whether you are looking to augment your own Network Operations Center or looking to outsource it completely to us, NNT Solutions Managed Services offering powered by NNTWatch+ and NNTGuard+ is what we believe the perfect solution.

 

If you would like more information about our monitoring solutions, please contact us online or give us a call.