Computer Support | Help Desk Services

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Computer Support & Help Desk Services

Supporting end-users computers is one of the most difficult jobs for an IT person. It not only requires a high degree of systems and technology knowledge but it also requires friendly, courteous customer service skills with patience and professionalism. NNT’s Computer Support & Help Desk Services has not only the knowledge and skills but insures its staff are friendly, courteous and professional at all times.

Why our support and help desk services are different

NNT support ensures that your issues get resolved and are prevented from happening in the future. While finding the root cause of an issue may not be possible in all situations, we do keep careful track of your issues so that we can minimize the risks or lower the meantime to resolution should the same issue come up again.

To provide the best level of service and maintain operational efficiency, we consistently work on improving our support tools, workflows, documentation, and training to provide seamless integration to support your end-users. With average Response Times (RT) of less than 15 minutes and an Estimated Time of Repair (ETR) within 2 hours, we strive to provide the best support experience possible.

What you can expect:

Dedicated team members for your account
24x7x365 Support
Certified and experienced engineers that are technology and customer service trained
Customized support tools

When NNT Solutions become your business’s helpdesk, rest assured that you are getting the best technology consulting support and customer service you can find. Contact us today to speak with our solutions experts.